> ## Documentation Index > Fetch the complete documentation index at: https://botpress-helpdesk.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Error handling When Webchat encounters an error, it displays a dedicated error screen instead of the normal chat interface. Here's a breakdown of all possible error screens: ## Configuration Errors ### Missing client ID Missing client ID Missing client ID * **Cause**: Client ID not provided during initialization * **Solution**: Provide a valid client ID ### Invalid client ID Invalid client ID Invalid client ID * **Cause**: Provided Client ID isn't valid * **Solution**: Use a valid Botpress Client ID ### Missing API URL Missing API URL Missing API URL * **Cause**: API URL not provided during initialization * **Solution**: Provide a valid API URL ### Invalid API URL Invalid API URL Invalid API URL * **Cause**: API URL format is incorrect * **Solution**: Use HTTPS URL format ### Missing bot ID Missing bot ID Missing bot ID * **Cause**: Bot ID not provided during initialization * **Solution**: Provide a valid Bot ID ### Missing config URL Missing config URL Missing config URL * **Cause**: No configuration URL provided * **Solution**: Provide a configuration URL ### Invalid config URL Invalid config URL Invalid config URL * **Cause**: Provided configuration URL is invalid * **Solution**: Use a valid configuration URL ### Invalid config Invalid configuration Invalid configuration * **Cause**: Webchat configuration file is malformed * **Solution**: Fix configuration file format ### Config access denied Config access denied Config access denied * **Cause**: Access to configuration file is restricted * **Solution**: Check credentials and URL accessibility ## Bot Errors ### Bot is blocked Bot is blocked Bot is blocked * **Cause**: Bot has been temporarily paused * **Solution**: Check your bot's [status](/get-started/manage-your-agent/inspect) ### Quota exceeded Quota exceeded Quota exceeded * **Cause**: Bot has reached usage limits * **Solution**: Check usage quotas and limits in [Dashboard](/get-started/configure-your-workspace#manage-usage-quotas) ### Not a participant Not a participant Not a participant * **Cause**: User not authorized for conversation * **Solution**: Clear browser storage and refresh ### Invalid message content type Invalid message content type Invalid message content type * **Cause**: Unable to process message format * **Solution** * Check your bot's logs for any integration errors * Start a new conversation ## Network Errors ### Network error Network error Network error * **Cause**: General network connectivity problems * **Solution**: Check internet connection ### SSE disconnected SSE disconnected SSE disconnected * **Cause**: Server-Sent Events connection lost * **Solution**: Refresh the page